Monday, April 11, 2011

Refreshingly nice. Grocery shopping here.

I went grocery shopping recently and what a nice experience.

Although you know How much I Love Prague, the shopping experience there is quite a rude, rushed & frustrating experience when one goes to check out and pay for ones groceries.

In Prague, the cashier scans your items and you must then bag your own groceries with the two plastic bags provided.

Not a bad thing, but the cashier scans them as fast as she can, never says a word, but has on a nice Grumpy face, places them out of your reach and then expects payment the exact instant she stops scanning and the Total faces you on the tiny screen. You, on the other hand, are bagging your groceries as fast as humanly possible, stop to pay her, then she starts scanning the next person's stuff before you are even done, sometimes almost mixing your items with the next persons, and looking at you like: "why the hell aren't you done bagging yet"

It is a frustrating experience, and not only does the cashier act upset that you are not moving faster, but you have the next person in line, that expects you to move even faster as well...even though they know this experience well and probably feel equally frustrated.

But here at Weggies, what a pleasant experience. The cashier smiles at you, asks you how you are (yes, very American) and makes small conversation while she is scanning your items and bagging them as soon as she scans them. How pleasant. How wonderful. How Customer friendly.

Grocery shopping in Prague, whether it was at Tesco, Bila, or Albert was never a pleasant experience, although I always loved looking at all the interesting items to buy.

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